All Systems Operational

API Operational
API v2 Operational
API v3 Operational
Merchant Backend Operational
Merchant Backend v2 Operational
Merchant Backend v3 Operational
Checkout Operational
Checkout v2 Operational
Checkout v3 Operational
Snippets Operational
Snippets v2 Operational
Snippets v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - Some outbound requests from our platform to external services could not be completed. The cause was a faulty network gateway operated by our cloud infrastructure provider. All plenigo services remained available throughout.

We identified the affected gateway and removed it from our network routing. Outbound connectivity has been fully restored.

A small number of checkout attempts may have been affected during this period. If you notice any irregularities, please contact our support team.

We are following up with our provider to prevent a recurrence.

Sep 30, 00:36 UTC
Update - We experience no more problems in our systems.
Sep 30, 00:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 00:20 UTC
Investigating - We are currently investigating this issue.
Sep 30, 00:04 UTC